GenAI Platform

Build, evaluate, train, and scale reliable AI agents and applications that can continuously improve.

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Product Overview

Build Smarter Agents Faster

Scale GenAI Platform (SGP) enables AI teams to build, evaluate, and control agentic solutions that reason over enterprise data, take action with tools, and that can continuously improve with human-agent interactions.

Agent Execution

The enterprise-grade hosting and orchestration framework for deploying, managing, and scaling reliable AI agents. Gives teams a unified way to orchestrate long-running, asynchronous agents with zero ops.

Build and run agents your way. Full developer freedom to build agents using whichever tools and frameworks you want. No vendor lock-in and a shared communication layer for agent-to-agent coordination.

Proven in enterprise environments. Battle-tested with real customers to deliver the reliability, scalability, and security required for production-grade AI operations.

Advanced Retrieval Augmented Generation (RAG) Tools

LLMs can accurately reference your knowledge base with Scale’s tools for optimized Retrieval Augmented Generation (RAG).

Convert knowledge base data into embeddings to serve as long-term memory, which the model can retrieve.

Our comprehensive toolset includes data connectors, custom embedding models, vector stores, chunk summarization, chunk and metadata extraction, advanced reranking, and RAG and reranker fine-tuning.

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Agent Operations

The telemetry and data management layer for monitoring, evaluating, and improving your agents using your employees’ behavioral data.

Includes: semantic layer monitoring for your agents, best-in-class agent evaluation tools, and a data flywheel that turns user interactions into learning signals.

Enables teams to manage, trace, and continuously improve agent performance so your agents get smarter the more they’re used.

Enterprise-Ready

Unified enterprise agentic infrastructure. Together, Agent Execution and Agent Operations provide the infrastructure and intelligence needed to deploy, manage, and continuously improve transformational AI agents.

Unlocks long-running, asynchronous workflows. These persistent, always-on agents are what truly unleash the transformational power of AI and enable complex and realistic enterprise use cases.

Built to scale from one agent to thousands. Managing a single production agent is simple; managing hundreds across teams and workflows isn’t. The Scale GenAI Platform makes it seamless to operate and evolve large fleets of agents across the enterprise.

How it works

Your Data, Your Cloud, Any Model

Accelerate and scale your Generative AI journey with the full-stack platform to build, test, and deploy enterprise-ready Generative AI applications, customized with your own data. Equip your entire organization to build optimized solutions using your data, with any model, on your cloud.

Your Data

Optimizing LLMs starts with your data. Connect popular data sources and transform your data with the Scale Data Engine to implement optimized RAG pipelines and models fine-tuned for your domain-specific tasks.

Your Cloud

Securely customize and deploy enterprise-grade Generative AI applications in your own VPC, including AWS, Azure, and GCP.

Any Model

Customize, test, and deploy all major closed and open-source foundation, embedding, and reranking models from OpenAI, Google, Meta, and more.

Use cases

Optimize Agents For Your Most Important Use Cases

Optimize agent performance for your domain-specific use cases with our advanced agentic infrastructure, retrieval augmented generation (RAG) pipelines, state-of-the-art test and evaluation platform, and our industry-leading ML expertise.